Please refer to the illustration below to understand how to check updates.Ģ) Check the USB connection or change another Apple-supplied USB cableĪnother solution to get rid of this issue is to check the USB cable that you are using to make the connection.This is important as an issue with the wire which doesn’t let a proper connection to take place may also result in iTunes being frozen. Overall, updating iTunes could also solve this iTunes keeps crashing issue. Furthermore, adding on to the software enhancement, these updated versions also includes bug and error fixes which are extremely beneficial for the iPhone users. Keep an eye on the updates page as Apple often comes up with updates to the iTunes software.

This might result in incompatibility issues while you are trying to make a connection. Ok, So First things first! Make sure you are not using an Outdated iTunes software which may not be supported by the new iOS device since iOS 11/10/9/8 Upgrade. We have also inserted the Screenshots to enable a better understanding of these techniques.ġ) Upgrade the latest version of iTunes on your computer Given below are some really effective methods that you can use if your iTunes keeps freezing. Part 2: 5 Solutions to fix iTunes not responding or crashing issue Lastly, there could also be chances that the version of iTunes that is currently on your Device, needs to be updated to the latest version in order to make the connection possible. So you can disable the anti-virus and try if the problem is persisting.Ĥ. Moreover, sometimes the Antivirus Software that has been installed on your PC, for instance, Norton, Avast and much more can also restrict the connection leaving it in the freezing state. Apart from this, if you have used any third-party plug-ins, try to disable or remove them completely in order to successfully enter your iTunesģ. Also, in this case, we suggest you use an original high-speed cable to make a suitable connection.Ģ. This happens with many users when they try to make a connection through their broken or damaged USB cables. It could be that your USB cable is either not compatible or is not in a condition to connect. If we are not wrong, you may have experienced that whenever you try to create a connection between the iPhone and your computer the iTunes stops responding and doesn’t let you progress further.ġ. So, if you are wondering why your iTunes keeps crashing, then it’s simple that there is some problem with either the app, the USB or the PC that it has been connected to. Part 1: What might cause iTunes keeps freezing/crashing?

Itunes frozen on pc